Frequently Asked Questions

What payment methods do you accept?
We accept American Express, Visa, Mastercard, Google Pay, Apple Pay, Maestro, and Shop Pay.

Is shipping free?
Yes, we offer free shipping on all orders within the United States.

In what currency are prices shown?
All prices are listed in United States Dollar (USD).

How long does delivery take?
Order cut-off time: 5:00 PM (GMT+4:00) Eastern Daylight Time – Washington DC
Processing time: 1–3 business days (Monday to Friday)
Shipping time: 4–6 business days (Monday to Friday)
Total delivery time: 5–9 business days

How long do I have to make a return?
You can return items within 30 days of receiving your order, in line with our Return & Refund Policy.

Contact Information

Store name: Monitay
Company Name: Varivendio
Store address: Paxtonstraat 3N, 8013 RP, Zwolle, Overijssel, Netherlands

VAT Number: NL004895949B43
Company Number: 91439256

Telephone number: +31626470927
Email: Support@monitay.com

Monday – Friday:  8:00 to 17:00
(GMT+4:00) Eastern Daylight Time (Washington DC)

We will respond to your messages within 24 hours on working days.